OBJECTIVES
At Zepz we want to enable fast, flexible and secure international money transfers across the world in a sustainable and responsible manner. We want to make sure that our resources are effectively used to achieve these objectives. This is why we defined a “Customer acceptance policy” that specifies the customers with whom we can and want to develop a strong and personalised commercial relationship through an open and honest approach.
AREA OF APPLICATION
This customer acceptance policy applies to any natural person who asks Zepz to initiate international money transfers on their behalf.
TARGETED CUSTOMERS
Customers that can generally be accepted by Zepz are the natural persons which are fully identified in accordance with our customer onboarding procedures.
EXCLUSIONS
In general, Zepz will not accept any commercial relationship with natural persons: who do not meet the customer acceptance criteria drawn up by Zepz or whose legitimate intentions are not immediately sufficiently clear, or who are included in lists of persons or entities subject to financial sanctions. All customers must undergo due diligence at onboarding and ongoing thereafter; we will not accept customers who do not pass our due diligence checks at on-boarding, and we will off-board customers who do not pass our ongoing due diligence checks.
PERFORMANCE
Our remote onboarding setup and in app document requests allows us to only enter into customer relationships with persons that comply with our customer acceptance policy. However, if it appears that a person or entity does not meet our usual acceptance criteria, our internal departments may also refuse to enter into a customer relationship.
Anti Money Laundering
The directors and senior management of the WorldRemit group of companies, (collectively known hereafter as “WorldRemit”) are firmly committed to participating in international efforts to combat money laundering and the funding of terrorist activities.
WorldRemit is an international money transfer business regulated in Australia, Belgium, Canada, Japan, South Africa, the United States, United Kingdom and a number of other jurisdictions.
WorldRemit has implemented a global risk-based Global Anti-Money Laundering ("AML") Policy with associated compliance programmes designed to comply with applicable laws and regulations relating to the prevention of money laundering and terrorist financing requirements in the jurisdictions where the firm operates.
Sanctions Compliance
WorldRemit has implemented a Global Sanctions Policy and associated programme of controls to ensure compliance with applicable sanctions regimes in the jurisdictions where WorldRemit operates.
Anti Bribery and Corruption (“ABC")
WorldRemit is subject to the provisions of the UK Bribery Act 2010 and the US Foreign Corrupt Practices Act 1977, which have extra-territorial effect globally, as well as to applicable local ABC laws. WorldRemit’s’ ABC Policy is designed to ensure that all employees and contractors know how to identify and manage the legal, regulatory and reputational risks associated with bribery and corruption.
The members of the WorldRemit Executive Committee (“ExCo”) and all WorldRemit employees are required to adhere to these policies to protect WorldRemit, its customers and its reputation from being misused for money laundering and/or terrorist financing or other illegal purposes.